Update from Target
Target released an update on 1/10/2014 which stated that certain guest information was also removed from their systems during the compromise time frame of November 27 through December 15, 2013.
This information included names, mailing addresses, phone numbers, and email addresses for up to 70 million individuals. Please note that this type of consumer data is not part of the cardholder data used in the card authorization process at the point of sale. For more information, please visit Target’s website.
Target Stores Security Breach May Impact Your TrustAtlantic Debit Card
By now you have likely learned of the security breach reported by Target stores which affected credit cards used at their stores between November 27th - December 15th. It is our understanding that any debit or credit cards used at any Target store during this period has the potential of having all the pertinent confidential card information compromised. For that reason TrustAtlantic Bank is proactively researching our data base to identify Target store debit card activity during the breach period. Please note that we will be automatically ordering new debit cards for any customer that had an identifiable Target transaction during this period. If you have questions as to whether your card was one of those affected, feel free to contact your local office, or call us at 866-448-8232, or email us via Email form
If your card was affected, you can expect a new card within approximately two weeks. You will continue to have access to your old card during this period, but we will deactivate any affected cards on January 15, 2014. Once you receive your new card, you will need to call 800-992-3808 to activate the new card. We also strongly suggest that you change the PIN # on this new card as well.
Although we always encourage customers to closely monitor their account activity, due to the size and breadth of this security breach, it is extremely important that you review your account activity on an ongoing basis and contact us if you identify transactions that you did not originate. Although banks were not the cause of this security incident, we will work to help you resolve any potential fraud as quickly as possible.
We will continue to monitor this incident and plan to send out a separate communication to customers that we identify as having had Target activity during the outlined period. We sincerely appreciate your business and are happy to answer any questions you have regarding this unfortunate incident.
Wishing you and your family a happy and safe Holiday!